Help Article | Astro Support

How many devices can customers watch simultaneously using Astro X3 on Smart TV or Astro GO?

Customers can stream content on up to either 2 or 4 devices simultaneously, including any combination of mobile phones, tablets, web browsers, and Smart TVs. The number of concurrent streams available depends on the customer's Astro subscription plan.

Existing Paying Multiroom (Smart TV) Subscriber	Total Smart TV Access During Campaign Period	Viewing Concurrency During Campaign Period
Yes	2	Streaming concurrency remains based on the customer's current Astro pack entitlement (allowing either 2 or 4 simultaneous streams)* * The concurrency is shared between Smart TVs and other devices using Astro GO.
No	1

Existing Paying Multiroom (Smart TV) Subscriber

Total Smart TV Access During Campaign Period

Viewing Concurrency During Campaign Period

Yes

Streaming concurrency remains based on the customer's current Astro pack entitlement (allowing either 2 or 4 simultaneous streams)*

* The concurrency is shared between Smart TVs and other devices using Astro GO.