Does the customer need an internet connection?

Yes. Astro X3 on Smart TV streams content through the Astro Smart TV App and requires a stable internet connection. A minimum internet speed of 30 Mbps is recommended for an optimal viewing experience.

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Do I need to register for this offer?

I am already subscribed to Multiroom (Smart TV). Will I receive this offer?

Are new customers eligible for this offer?

Will there be any changes to my pack subscription after the campaign ends?

Are customers under suspension eligible for the offer?

Will I be automatically subscribed to any additional channels after 16 September 2026?

If I subscribe near the end of the campaign period, will I still receive the entitlements?

Do I need to contact Astro Customer Care if I cannot access the complimentary channels or Astro X3 on Smart TV?

How many devices can customers watch simultaneously using Astro X3 on Smart TV or Astro GO?

Do I still need to pay for my existing Multiroom (Smart TV) subscription?

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