How can I check my Astro or Fibre/Broadband bill and outstanding balance?

You may check your bills and outstanding via My Astro web or My Astro app via this link.


Note: Bill statements and payment history are not available on WhatsApp. For a more complete billing experience, including access to your payment history, download and use the My Astro app.

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Are there any digital bill platforms available for me to check my Astro bills?

Are there any exemptions for the Paper Bill Charge? (i.e. Customer with disabilities, Customers having difficulties accessing electronic statements, senior citizens (age 60 & above) etc.)

Can customers request to have both the Paper Bill and e-Bill at the same time?

Can I change my due date or maintain my old due date?

Can I pay my Astro bill by installment plan?

How do I switch my Bill Delivery method?

How do I view my latest tax invoice/bill?

How will cheque payments be processed moving forward?

How will the initiative implemented by the government affect Astro customers?

If a customer has few accounts with Astro, can they choose to receive e-bill or SMS bill for only one account and the others remain in paper bill?

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