Do I still need to pay for my existing Multiroom (Smart TV) subscription?

If the customer already has an existing Multiroom (Smart TV) subscription, the customer will continue to be charged for the existing Smart TV subscription as per the current monthly subscription fee.

Customers will also be able to enjoy Astro X3 on Smart TV in addition to the existing Multiroom (Smart TV).

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Do I need to register for this offer?

I am already subscribed to Multiroom (Smart TV). Will I receive this offer?

Are new customers eligible for this offer?

Will there be any changes to my pack subscription after the campaign ends?

Are customers under suspension eligible for the offer?

Will I be automatically subscribed to any additional channels after 16 September 2026?

If I subscribe near the end of the campaign period, will I still receive the entitlements?

Do I need to contact Astro Customer Care if I cannot access the complimentary channels or Astro X3 on Smart TV?

How many devices can customers watch simultaneously using Astro X3 on Smart TV or Astro GO?

Does the customer need an internet connection?

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