You can request for a password reset by clicking on "Forgot My Password' at the login page.
What is My Astro?
Where can I view all my bill statements?
My payment is successful but I have waited more than five (5) minutes and it is not reflecting in My Astro. What should I do?
How to refresh my smartcard in My Astro?
Who is eligible to use My Astro?
How can I access My Astro?
How to buy Astro First movies on My Astro
I rented an Astro First title. How will I be charged?
I do not have an Astro ID yet. Can I still use this service?
How long will it take for the activation of the channel or content after an Astro First title has been purchased on My Astro?