What is the duration for the approval of my e-invoicing request?

Once you have submitted your e-invoice request, it will be processed and you can receive the application results through My Astro website or app. Some applications may take longer to process due to unforeseen circumstances. We strongly advise you to provide your TIN number to facilitate the e-invoice issuance process.

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What is e-invoicing, and how does it affect me as a customer?

Why is the IRBM implementing e-invoicing?

Will e-invoice be mandatory for all customers?

Who can I contact for more information on the e-invoicing implementation?

How do I opt-in for e-invoicing?

Can I update my email address for this purpose?

Where can I obtain my Tax Identification Number (TIN)?

Will opting for e-invoicing change how I receive my monthly bills?

Can I change my bill delivery method from e-bill to paper bill while my e-invoice is still active?

Will I receive a notification if my e-invoicing request is unsuccessful?

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